Digital Product Manager · Detroit, MI

Trajan
Centers

I build digital products that perform — leading cross-functional teams to design, ship, and continuously improve the online experiences that drive business growth. PMP certified. U.S. Army veteran. Biased toward clarity and measurable outcomes.

Product Strategy Growth & Experimentation Fintech & SaaS PMP Certified
Trajan Centers
120+
A/B Tests Shipped
PMP · Ross BBA · U.S. Army Vet Trajan Centers holding a fish he caught

Operator by training.
Builder by nature.

I've spent my whole life betting on myself. I joined the Army at 18 because I saw it clearly: short-term pain, long-term gain. It paid for my degree at Michigan Ross. Ross got me into Accenture. Accenture taught me that you can walk into any organization, develop a strong plan, and deliver. That instinct has driven everything since.

I work the way I do because I've never been afraid not to know something. I ask questions because I'd rather look uninformed for thirty seconds than make the wrong call for three months. In practice, that means I build shared understanding fast. I run tight, well-scoped projects with clear expectations. I push for root causes over symptoms. I deliver organized, high-value work as a result.

Outside of work, I'm a Detroiter through and through: president of my neighborhood watch, member of the Ford/Dearborn Astronomy Club, landlord and hands-on renovator, and one of the most social people you'll meet. I've lived in three countries, visited fourteen, and I'd still pick Detroit every time. I live here with my partner Sophie, our dog Daisy, and our cat Cait.

PMP — Project Management Institute, 2026
BBA — University of Michigan, Ross School of Business
Product Psychology Masterclass — Growth.Design, 2024
U.S. Army, 82nd Airborne Division · Top Secret Clearance (inactive)

Experience

Work that
moved the needle.

2024 – 2025 · Rocket Mortgage

Digital PM — VA Loan Segment

Launchpad Acquisition Funnel · Detroit, MI

Owned end-to-end product strategy for Rocket's VA Loan funnel from storefront entry through eligibility routing — balancing conversion optimization with strict regulatory requirements. Integrated Plaid asset verification APIs, introduced a 922% CTR-lift CTA, and drove a permanent routing change that lifted hard credit pulls by 18%.

922%
CTR lift, Rates page
40%
YoY VA lead growth
#3
National VA lender

2021 – 2024 · Rocket Mortgage

Growth PM — Consumer Acquisition

RocketMortgage.com Platform · Detroit, MI

Led full-funnel growth experimentation across the platform — designing, prioritizing, and shipping 120+ hypothesis-driven A/B tests. Built the KPI and measurement frameworks that made this scale of experimentation possible, and increased completed mortgage applications by ~11%.

120+
Experiments shipped
11%
Application lift

2017 – 2020 · Accenture

Management Consulting Senior Analyst

Detroit, MI · Global Delivery

Delivered enterprise modernization and organizational change for Fortune 500 and public-sector clients. Led a legacy-to-cloud document management migration, coordinated 24-hour global delivery across onshore U.S. and offshore India teams, and drove a statewide change management program across 26 facilities and 14,000+ employees — achieving a 30% increase in employee engagement. Also founded Accenture Detroit's Military ERG.

14K+
Employees impacted
30%
Engagement increase
$2M
RFP contribution

2007 – 2011 · U.S. Army

82nd Airborne Division

Field Artillery Data Systems Specialist · Fort Bragg, NC

Led a squad of six soldiers maintaining 100% accountability for $500K+ in mission-critical equipment across domestic and overseas deployments. Part of the first U.S. unit to fire the M777A2 howitzer in combat. Awarded Battalion Soldier of the Month. Held Top Secret clearance.

$500K
Equipment accountability
6
Soldiers led

AI Projects

Putting AI to
practical use.

01

Automated Resume Builder

Built a custom CLI tool using Claude Code that ingests a job posting and pulls from a structured master data file to generate a fully tailored, ATS-ready resume — reducing customization time by 50% compared to manual chat-based prompting alone.

Claude Code · Prompt Engineering
02

This Website

Designed and built this personal brand site in collaboration with Claude, using AI not as a shortcut but as a build partner. From information architecture to design direction to code, the entire site was produced through structured human-AI collaboration.

Claude · HTML/CSS · Brand Strategy
03

Renovation ROI Analyzer

Used ChatGPT to produce a comprehensive renovation planning spreadsheet for a duplex project, including itemized cost estimates, a full supply list, projected ROI, and a breakeven analysis. Completed weeks of manual research and project planning in 48 hours.

ChatGPT · Financial Modeling · Real Estate

Skills & Tools

What I bring
to the table.

I work at the intersection of product strategy, data, and delivery — comfortable in the weeds of a sprint and in the room with executives.

My toolkit spans discovery to launch: from writing PRDs and leading qualitative research to interpreting experiment results and shipping features in Azure DevOps.

Product & Strategy

Product Strategy Roadmap Governance MVP Definition PRDs & User Stories Backlog Prioritization Funnel Architecture SaaS Product Lifecycle North Star Metric Ownership

Growth & Experimentation

A/B & Multivariate Testing Hypothesis-Driven Experimentation Conversion Optimization Adobe Analytics Adobe Target Amplitude KPI Instrumentation

Delivery & Collaboration

Agile / Scrum / Kanban Azure DevOps Sprint Planning Cross-Functional Pod Leadership Global Delivery Coordination Compliance Collaboration Executive Communication

Research & Analysis

Affinity Mapping Journey Mapping Usability Research Voice of Customer (VOC) Figma Lucidchart LLM-Assisted Workflows
Trajan Centers receiving recognition from Michigan State Rep. Stephanie Young
Recognition from Michigan State Rep. Stephanie A. Young · 2024

Beyond the
résumé.

My commitment to service didn't end with the Army. In 2024, I was recognized by Michigan State Representative Stephanie A. Young for community contributions in Detroit — the kind of acknowledgment that means more to me than most professional achievements.

At Accenture, I founded the Detroit Military Employee Resource Group and led a community initiative that brought together $3,000+ in gifts and essential items for twelve local veterans over the holidays. Service is just how I operate.

I also own and manage residential rental properties in Metro Detroit — doing the renovation work myself, managing tenants, and maintaining properties to a standard I'm proud of. It's taught me more about project management, risk assessment, and stakeholder communication than almost anything else.

Contact

Let's build something
worth building.

I'm actively looking for my next role in digital product management, growth, or strategy. If you're building something interesting — let's talk.

Email Me LinkedIn